Shipping policy

Shipping Policy

This policy applies to orders placed at sablees.com. For delivery enquiries, contact sabalysrecords@gmail.com.

Delivery destinations and charges

Delivery availability depends on the products ordered and the delivery address. Please enter your address at checkout to view available delivery options and charges. Review the total cost before placing your order. If your destination is not available, contact us before purchasing.

Processing and delivery times

Processing time is the time needed to prepare an order before dispatch. Transit time is the time needed for the carrier to deliver it after dispatch. Delivery estimates, where provided, should be read together with any processing information supplied before purchase. Contact us before ordering if you need delivery by a specific date.

We will notify you if we become aware of a significant delay affecting your order. Nothing in this policy limits your statutory rights where delivery is late or goods are not delivered.

Delivery address

Please check your delivery address and contact information carefully before submitting your order. If you notice an error, email us promptly with your order number and the correct details. Changes may not be possible after dispatch. Any additional delivery costs resulting from an address correction will be explained before you agree to them.

Tracking

If tracking is available for your shipment, the tracking details will be provided when available. Carrier updates may take time to appear.

International deliveries

Cross-border deliveries may be subject to customs procedures and import charges. Where such charges apply, their treatment must be disclosed before purchase. Contact us before ordering if you are unsure whether duties or taxes are included in the displayed total. Customs procedures may affect delivery times.

Missing or damaged deliveries

If your parcel has not arrived, appears damaged or contains incorrect items, contact us with your order number and a description of the issue. Photographs of damage and packaging can help us investigate, but do not replace or restrict your statutory rights. For consumer purchases, responsibility for the goods remains with us until you or your nominated recipient takes physical possession, except where applicable law provides otherwise.

Returns and cancellations

See our Return and Refund Policy for information about withdrawal, returns and refunds. If you wish to cancel before dispatch, contact us promptly. Your statutory withdrawal and other consumer rights remain unaffected.